Inside Technical Account Manager

Rally Software Development (www.rallydev.com) located in Boulder, CO is a dynamic, growing company that provides software-driven enterprises with the knowledge, coaching and tooling needed to succeed with Agile development practices.

Due to our success, we are seeking an experienced and motivated Inside Technical Account Manager.

Responsibilities include:

• Team with account managers through all aspects of the sales cycle.
• Present and demonstrate Rally's products and services.
• Manage product trials and prepare RFP/RFI responses.
• Act as a liaison between customers and product development to manage issues and collect feedback Manage web-conference training
• Assist in writing technical documentation
• Coordinate resources to facilitate additional sales, training and consulting.

Qualifications:

• 5+ years experience in technology/software organizations with a solid software development background and understanding of application lifecycle management.
• Experience with Agile processes such as Scrum, XP, Lean, FDD, DSDM, or Crystal.
• Experience selling software solutions, prefer 3-5 years in a sales engineer, trainer, consultant or support role.
• Must be autonomous and organized with effective communication skills, listening, verbal and written.
• Possess superior problem solving skills with a proven ability to exercise sound judgment to solve complex issues, recognize business critical situations and escalate as needed.
• Excellent presentation, demonstration and facilitation skills.
• Team player with interpersonal skills to work with sales and support staff in a dynamic and innovative company environment.
• Bachelor's degree in computer science/technology or equivalent related experience.

Locations: Boulder

Culture: At Rally, we value teamwork, the ability to meet commitments, skill, and a successful track record. Our company is comprised of people who are passionate about the software industry and the success that implementing Agile Development practices can bring our clients.

We strive for a healthy, productive work/life balance, while enjoying the opportunity to substantially contribute to the direction and success of a vibrant software business.

We are looking for those who share our passion and the desire to work with the best and brightest. If it sounds like you might thrive in an environment like this, please email jobs@rallydev.com.

Join our award winning team!
Jolt Award Winner 2006 & 2007 - Best Product in our Category
Locally Most Innovative Product (IQ Awards)
Top "Best Company to Work for in Colorado" 2006 & 2007

Please NO third parties, external agencies or recruiters.

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